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General
Olympic Commercial & Tourist Enterprises S.A. (hereinafter “Avis”) located in Chalandri, 50A Vasileos Georgiou street in Athens owns and operates this Web site. For the purposes of these Terms and Conditions "We", "Our" and "Us" refers to Avis. Please review these Terms and Conditions carefully before using this Web site. Your use of this Web site indicates your agreement to be bound by these Terms and Conditions.
Avis data protection policy
We ask for your name, telephone number and e-mail address. This helps us to process your booking, to contact you if we have any problems with your request or to send you an electronic confirmation of the booking. If you are a Wizard member we link your membership number to the information we keep in our main customer database in order to speed up your booking process.
We operate the following policy with regard to the privacy of customer data:
We will maintain the personal information provided via this site as part of our records to assist us to maintain and improve our administration and management of our car rental business. We are part of an international group operating the Avis Rent A Car System, which includes a management system of customer data. Customer data are registered in a database operated by Avis Budget EMEA Ltd, Avis House, Park Road, Bracknell PG12, 2EW, United Kingdom, to which other companies using Avis Rent a Car System (located inside and outside Europe) have access, in an effort to improve car rental services. Unless you have given us your consent your personal information will not be used for any other purpose.
Customers are welcome to see the information held about them at any time and to make the necessary amendments to keep the information up to date.
To see information please contact contact@avis.gr quoting your name and address.
What data does Avis collect - Cookies Policy
IP address: We collect your IP address when you visit our site. This only identifies your ISP (Internet Service Provider) and does not contain any information about you as an individual. We use this information to help us understand more about where our site traffic originates.
The Avis website uses cookies. A cookie is a small text file that is stored by your browser, and allows it to remember information between web pages and browser sessions. Avis uses a number of “first party” cookies - generated and used by the Avis website – and some “third party” cookies – generated on our site by third parties. They enable us to remember each part of your reservation as you go through the site, remember your customer details and display appropriate content based on your selected options and journey. They also help us to understand user behaviour within our site, which means we can make the experience better for you.
Cookies can only store text, which is always anonymous and usually encrypted. Avis will never store any personal information in a cookie.
Cookies are small text files generated by websites that you visit holding session data that may be of use later in the site. The data allows the site to maintain your information between pages, and also to analyse the way you interact with the site.
Cookies are secure – they can only store information that is put there by the browser, which is information the user has entered into the browser or that is included in the page request. They cannot run code and they cannot be used to access your computer. If a website encrypts the information in the cookie, only that website can read the information.
There are two different types of cookies: Session and Persistent. They are used for different things and contain different information
Session cookies contain information that is used within your current browser session. These cookies are automatically deleted when you close your browser. Nothing is persisted on your machine beyond the time you spend on the site.
Persistent cookies are used to hold information that is used between visits. This data allows sites to recognise that you are a returning customer and react accordingly. Persistent cookies have a lifetime value that is set by the website, which can vary between a few minutes or several years.
Cookies are used by the site to keep your session as you progress through the site, keeping track of your reservation details and whether you’ve logged in. They are used to display relevant products within your journey.
Web analytics cookies, from our partners Google and Adobe, allow us to track customer interaction within the site. This gives us valuable insights which enable us to improve the site and the products and services we offer.
We also work with partners who will write third party cookies which are then used by advertisers on other sites to give you appropriate and relevant adverts based on your browsing history. These cookies do not store personal information enabling other sites to identify you, they are based purely on the browsing history.
All web browsers allow you to limit cookie behaviour or turn off cookies within the settings or options of the browser. The steps to do this are different for each browser, you can find instructions under the Help menu of your browser.
Through your browser you can also view the cookies that are on your computer, and delete individual ones, or purge them all.
Cookies are just text files so you can open them and read the contents. The data within them is often encrypted, or a numerical key corresponding to a web session so they often don’t make sense to anything other than the website that wrote it.
If you turn off cookies, the Avis site will not be able to create a reservation. Disabling cookies will also affect the monitoring of your progress through the site, but will not stop the analytics code from recognising your visit.
The session cookies that Avis writes includes data used by the web server hardware about which server is processing your session, your authentication status (against the Avis customer database) and the details of your reservation.
The persistent cookies that are created by the Avis website are used by our technology partners, Adobe, Maxymiser and Google. They are used to recognise traffic to the site that is returning users rather than new customers. The information that is stored is used to serve you appropriate adverts on other sites on our behalf. Deleting these cookies won’t affect your experience or the functionality of the Avis website.
Avis partner with Adobe Site Catalyst for web analytics and customer journey analysis. The data that is collected allows us to improve the site, infrastructure, products and services based on where, when and what customers look at. Adobe write both persistent and session cookies. The cookies do not store personal data. Deleting or disabling these cookies will not limit the functionality of the site.
Avis partner with Oracle to provide “Click to Call” and “Click to Chat” functionality – allowing the customer to talk to an agent in our contact centre if the site recognises they are having difficulty with the page. Oracle write both persistent and session cookies. The cookies do not store personal data. Deleting or disabling these cookies will not limit the functionality of the site.
Avis partner with Google for web analytics and advertising. The data in the cookie tells Google what pages, products and services you have been visited, and allows them to find appropriate advertisements. Google write both persistent and session cookies. The cookies do not store personal data. Deleting or disabling these cookies will not limit the functionality of the site.
Avis partner with Maxymiser to try or test different page layouts and functions. The cookie ensures that even if we are running tests on certain pages your site experience is consistent. Maxymiser write both persistent and session cookies. The cookies do not store personal data. Deleting or disabling these cookies will not limit the functionality of the site.
Our commitment to Data Security
The security of your personal information is important to us. When you enter sensitive information (such as your payment card number) during any registration or booking process, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personally identifiable information and personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
With this in mind we would ask you not to enter any payment card number into fields on our websites, unless that the field is specifically marked for that purpose.
Avis online promotions
If you enter any competitions we offer on our site, we will ask you to enter certain personal information so we can notify you if necessary. Exact terms and conditions or rules of each competition/ prize draw will be posted at the time and may vary. If a prize is offered through a third party we may need to disclose information to the relevant third party in order to facilitate the distribution of any prizes.
Avis online Surveys
When you participate in any on-line surveys you may be asked to supply certain personal information, for example, demographic data such as age and/or income. You can provide all or none as you so choose. Survey results will only be used to improve the site features and usability and not for any other purpose.
Avis Website User Agreement
Users of our website provide us with their consent to use their personal data in the manners described above.
Making a Reservation on this Site
A reservation (whether confirmed or not) does not constitute a contract for the supply of vehicle rental services. A contract will be entered into at the time of rental and will be governed by the laws of the country of rental.
Proprietary Rights
All trade marks, copyright, database rights and other intellectual property rights in the materials on this Web site (as well as the organisation and layout of this Web site) together with the underlying software code are owned either directly by Us or by Our licensors. Without Our prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this Web site or the underlying software code whether in whole or in part. However, the contents of this Web site may be downloaded, printed or copied for your personal non-commercial use.
Acceptable Use
You may only use this Web site in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which you are accessing this Web site.
In particular, you agree that you will not:
post, transmit or disseminate any information on or via this Web site which is or may be harmful, obscene, defamatory or otherwise illegal;
use this Web site in a manner which causes or may cause an infringement of the rights of any other;
make any other unauthorised, false or fraudulent booking;
use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this Web site including but not limited to uploading or making available files containing corrupt data or viruses via whatever means;
deface, alter or interfere with the front end 'look and feel' of this Web site or the underlying software code;
take any action that imposes an unreasonable or disproportionately large load on this Web site or related infrastructure;
obtain or attempt to obtain unauthorised access, via whatever means, to any of Our networks.
Without prejudice to any of Our other rights (whether at law or otherwise) We reserve the right to cancel your bookings without reference to you and/or deny you access to this Web site where we believe (in Our absolute discretion) that you are in breach of any of these Terms and Conditions.
Changes to this Website
We may make improvements or changes to the information, services, products and other materials on this Web site, or terminate this Web site, at any time without notice. We may also modify these Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions on this Web site. Accordingly, your continued access or use of this Web site is deemed to be your acceptance of the modified Terms and Conditions.
Links to other Websites
This Web site may include links to other internet sites. We do not endorse any such web sites and We are not responsible for the information, material, products or services contained on or accessible through those web sites. Your access and use of such web sites remains solely at your own risk.
Limitation of Liability
In no event will We be liable for any direct, indirect, special, punitive, moral or consequential losses or damages of whatsoever kind arising out of access to, or the use of this Web site or any information contained in it for any reason whatsoever.
Nothing in these Terms and Conditions shall exclude or limit Our liability for death or personal injury caused by negligence or for fraudulent misrepresentation.
Disclaimer of Warranty
To the maximum extent permitted by law, We disclaim all implied warranties with regard to the information, services and materials contained on this Web site. All such information, services and materials are provided "as is" and "as available" without warranty of any kind.
Indemnification
You agree to indemnify, defend and hold Us harmless from any liability, loss, claim and expense (including reasonable legal fees) related to your breach of these Terms and Conditions.
Miscellaneous
These Terms and Conditions contain all the terms of your agreement with Us relating to your use of this Web site. No other written or oral statement (including statements in any brochure or promotional literature published by us) will be incorporated.
Your use of this Web site, any downloaded material from it and the operation of these Terms and Conditions shall be governed by and construed in accordance with the laws of Greece and you agree to submit to the non-exclusive jurisdiction of the Greek courts.